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7 Reasons Why Small Business Must Have a Mobile App in 2020

7 Reasons Why Small Business Must Have a Mobile App in 2020

Twinkle1175 11-Dec-2019

In today’s digital era, digital media is playing a crucial part in our lives. Be it a small business or a large company, everyone needs an online presence and nowadays, a mobile presence. Many businesses think that having a mobile app is too complicated and is an unnecessary investment. You can contact top mobile app development companies to have a mobile app for your business, it would help your business to grow, improve sales and build brand awareness. 

Here are some reasons you should consider investing in a mobile app for your business. 

1. Growing dependency on smartphones

It is an undeniable fact that users are becoming highly dependent on smartphones for many day-to-day tasks. Smartphones have become a basic necessity be it for communication, shopping, reading books, booking tickets or searching for information. With the rise in dependency on smartphones, small businesses need to have a mobile presence to survive in the competitive market.

2. Promote your business

A company which earns through its mobile app will always stand out. Mobile apps help businesses to promote their products or services by giving the latest updates and promotional offers. A mobile app will also save time and money for the business as it will be an all in one platform for all promotional activities.

3. Expand your customer base

Once you have a mobile presence and your app is available in different app stores, there are chances that a lot more people other than your customers will find out about your business. This will help you to expand your customer base which will eventually result in an increase in sales.

4. Improved user experience

Mobile apps collect the necessary details about the user such as his/her interest area, the time s/he spends on the app, location, etc. and then use these details to target your customer accordingly. Mobile apps will also help you to build a strong relationship with your audience by offering personalized promotional offers and loyalty programs.

5. Engage with your customers

Businesses have the opportunity to interact with their customers using a mobile app. These apps give you real-time feedback from customers. You can use this information and focus on what your customers like the most.

6. Easy and affordable app development companies

You don’t have to worry about having a mobile app for your business. There are many mobile app development companies in the market that can build apps according to your preference and within your budget.

7. Mobile apps allow your customer to give feedback

Mobile apps allow your customers to give their reviews and suggestions about your product or services. Your business should take suggestions and feedback of the customer seriously and should work upon them for improvement. For a business to grow well and build its customer base, it needs to understand what the customers want to say.

The number of mobile phone users is increasing and will keep on increasing so it’s beneficial for the businesses to go for a mobile app right away. It’s high time for businesses to go online otherwise, they will miss a large number of audiences. Mobile apps are also excellent marketing tools - it will be so easy for marketers to display and sell their products through a mobile app.  


Updated 11-Dec-2019
Twinkle keeps a close eye on the latest and trending tech releases. With her wise taste of the tech industry, she has single-handedly handled created recognizable brand image.

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